Disclaimer
Disclaimer
Last Updated: September 30, 2026
Welcome to Hero Doctor.
Hero Doctor is a doctor-discovery and social listing platform intended to help people discover and contact independent, freelance, and home-visiting doctors. The platform also provides doctors with an online space to present their professional information and potentially connect with prospective patients.
Please read this Disclaimer carefully before using the Hero Doctor website.
1. Hero Doctor Is a Doctor-Discovery Platform
Hero Doctor is primarily an online listing and discovery platform.
We help users discover doctors and provide available communication options through which patients and doctors may contact each other.
Hero Doctor is not a hospital, clinic, medical practice, diagnostic laboratory, emergency medical service, or healthcare provider merely by operating this website.
The actual medical services are provided by the respective doctor or healthcare professional directly to the patient.
The doctor-patient relationship is established independently between the doctor and patient.
2. No Medical Diagnosis or Treatment by Hero Doctor
Information available on the Hero Doctor website should not be interpreted as a diagnosis, prescription, medical treatment, or individualized medical advice provided by Hero Doctor.
General health-related articles, explanations, descriptions, and other informational material published on the website are intended for general informational and educational purposes.
They should not be used as a substitute for consultation with a qualified healthcare professional.
If you have a medical concern, symptom, illness, or emergency, consult an appropriately qualified healthcare professional or an appropriate emergency medical service.
Do not delay seeking professional medical attention because of information found on this website.
3. Doctor Listings and Professional Information
Doctor profiles and listings may contain information such as:
Name
Specialty
Qualifications
Professional experience
Service area
Home-visit availability
Services offered
Contact information
Professional registration information
Other information supplied by the doctor
Such information may be supplied or updated by the respective doctor or through information provided to Hero Doctor.
Hero Doctor does not represent that every piece of information in every doctor listing is complete, current, or error-free at all times.
Users should independently verify important professional information with the doctor before engaging their services.
4. Medical Registration / MCI / NMC Number Disclaimer
Important: Verification of Medical Registration
Where a doctor provides a medical registration number, MCI number, NMC number, State Medical Council registration number, or another professional registration detail, users should independently verify the registration with the appropriate official medical regulatory authority before relying upon it.
The presence of a registration number on a Hero Doctor profile should not by itself be interpreted as a guarantee that Hero Doctor has independently verified the authenticity, current validity, status, scope, or professional standing associated with that number.
Medical registration systems and regulatory authorities may change over time. A registration number may also require verification against the relevant official database.
Where applicable, users should verify registration information through the relevant official authority, such as the:
National Medical Commission (NMC)
Relevant State Medical Council
Other applicable statutory or professional regulatory authority
Important terminology
The Medical Council of India (MCI) was replaced by the National Medical Commission (NMC) under India's current medical regulatory framework.
Accordingly, users should not assume that the mere presence of an "MCI number" on a listing proves that a doctor is currently registered or authorized to practice.
Where a doctor provides an old MCI registration number or another historical registration reference, users should verify the doctor's current registration status through the appropriate official regulatory authority.
Hero Doctor does not issue, grant, renew, or validate medical licenses or registration numbers.
5. No Guarantee of Doctor Qualifications or Professional Status
Hero Doctor does not guarantee that a doctor listed on the platform:
Is suitable for a particular medical condition;
Has a particular level of experience;
Will be available at a particular time;
Will provide a particular medical outcome;
Will accept a particular patient;
Will provide home visits in every situation;
Will charge a particular fee;
Will provide a particular treatment;
Will achieve a particular medical result.
Users are responsible for making their own informed decisions when selecting and contacting a doctor.
6. Doctor-Patient Relationship
Any consultation, home visit, diagnosis, prescription, treatment, medical advice, follow-up, or other healthcare service provided after a patient contacts a doctor is a matter between the doctor and patient.
Hero Doctor is not responsible for the medical decisions, diagnosis, treatment, advice, conduct, communication, availability, or professional services of an independently listed doctor.
Patients should discuss their medical requirements directly with the relevant doctor.
7. Payment Disclaimer
Hero Doctor Does Not Accept Payments
Hero Doctor does not accept, collect, process, hold, transfer, or settle payments between doctors and patients.
Hero Doctor is not a:
Payment gateway
Payment processor
Payment intermediary
Escrow service
Financial institution
Collection agent for doctors
Consultation fees, home-visit fees, service charges, and other amounts relating to medical services are arranged and paid directly between the doctor and patient.
8. Payment Fraud Warning
Users should exercise caution when making payments to anyone claiming to represent a doctor or Hero Doctor.
Hero Doctor will not ask patients to send medical consultation payments to Hero Doctor.
Users should not send money to:
Personal accounts claiming to belong to Hero Doctor;
UPI IDs claiming to be an official Hero Doctor payment account;
Bank accounts claiming to be operated by Hero Doctor;
Individuals claiming to collect doctor consultation fees on behalf of Hero Doctor.
Before making any payment relating to a medical service, users should communicate directly with the relevant doctor and independently confirm:
The doctor's identity;
The consultation/service;
The applicable fee;
The payment recipient;
The payment method.
Any payment made between a doctor and patient is a transaction between those parties.
9. Hero Doctor Does Not Collect Payment Proof
Hero Doctor does not require or intentionally collect payment transaction proof for doctor-patient transactions.
This includes, but is not limited to:
UPI screenshots;
Bank transaction screenshots;
Bank statements;
Transaction IDs;
Payment receipts;
Credit/debit card information;
Payment gateway records;
Payment confirmation documents.
Payment records remain between the doctor and patient.
If someone requests payment information while claiming to represent Hero Doctor, users should exercise caution and contact Hero Doctor through the official contact details available on the website.
10. Fees and Refunds
Hero Doctor does not determine or collect consultation fees charged by independently listed doctors.
Doctors and patients are responsible for discussing and agreeing upon:
Consultation fees;
Home-visit charges;
Travel charges, where applicable;
Cancellation arrangements;
Refund arrangements;
Payment methods;
Other financial terms.
Hero Doctor is not responsible for disputes arising from financial arrangements between a doctor and patient.
11. Emergency Medical Situations
Hero Doctor is not an emergency medical service.
Do not rely on the website, a doctor listing, an online enquiry, or a website message for emergency medical assistance.
In an emergency, contact the appropriate local emergency medical service or visit an appropriate emergency medical facility immediately.
12. Health Information on the Website
Health-related information published by Hero Doctor may include general explanations of diseases, symptoms, treatments, preventive care, healthcare services, or other medical topics.
Such information:
Is general in nature;
May not apply to every individual;
May become outdated as medical knowledge changes;
Should not be interpreted as personalized medical advice;
Should not replace consultation with a qualified healthcare professional.
Always consider your individual circumstances and seek appropriate professional medical advice.
13. No Guaranteed Medical Results
Hero Doctor makes no guarantee regarding the outcome of any medical consultation, home visit, treatment, diagnosis, procedure, medication, or other healthcare service provided by a doctor listed on the platform.
Medical outcomes vary between individuals.
No information on Hero Doctor should be interpreted as a promise or guarantee of a particular medical result.
14. Third-Party Websites and Communication Platforms
Hero Doctor may provide links or contact options that direct users to external websites, applications, telephone numbers, messaging platforms, social-media platforms, or other third-party services.
Once a user leaves Hero Doctor or communicates through an external platform, the third party's own terms and privacy policies may apply.
Hero Doctor does not control the policies, security, availability, or practices of third-party services.
15. Doctor-Provided Information
Doctors are responsible for the accuracy of information they submit for their profiles and listings.
Doctors should not submit false, misleading, outdated, unauthorized, or fraudulent professional information.
If Hero Doctor becomes aware of information that appears to be inaccurate, misleading, fraudulent, unauthorized, or otherwise inappropriate, we may investigate, modify, restrict, suspend, or remove the relevant listing.
16. User Responsibility
Users are responsible for independently evaluating information before making decisions concerning their health or engaging a doctor.
Before choosing a doctor, users should consider verifying relevant information such as:
Professional identity;
Medical qualifications;
Current registration;
Area of specialization;
Availability;
Service location;
Consultation terms;
Applicable fees.
Hero Doctor provides a discovery service and does not make medical decisions on behalf of users.
17. Advertising and Sponsored Content
Hero Doctor may display advertisements or promotional content from third parties.
The presence of an advertisement does not necessarily constitute an endorsement, recommendation, certification, or guarantee by Hero Doctor of the advertised product or service.
Users should independently evaluate third-party products and services.
18. Accuracy and Availability of Website Information
We make reasonable efforts to maintain useful and accurate information on the website.
However, we do not guarantee that:
Every page will always be available;
Every piece of information will always be current;
Doctor availability will always be accurate;
Doctor profiles will never contain errors;
External links will always work;
Website functionality will always be uninterrupted.
Information may change without prior notice.
19. No Endorsement
The inclusion of a doctor on Hero Doctor should not automatically be interpreted as an endorsement, certification, recommendation, or guarantee of that doctor's services by Hero Doctor.
The platform provides a means of discovery and connection.
Users should make their own decisions after considering relevant professional information and communicating directly with the doctor.
20. Limitation of Responsibility
To the extent permitted by applicable law, Hero Doctor is not responsible for losses, damages, claims, medical outcomes, payment disputes, professional disputes, communication issues, or other consequences arising directly or indirectly from interactions between doctors and patients.
This includes matters relating to:
Medical diagnosis;
Medical treatment;
Prescriptions;
Home visits;
Professional conduct;
Doctor availability;
Consultation fees;
Payments;
Refunds;
Cancellations;
Medical outcomes;
Information provided by doctors;
Information provided by patients.
Nothing in this Disclaimer is intended to exclude any responsibility that cannot legally be excluded under applicable law.
21. Changes to This Disclaimer
Hero Doctor may update this Disclaimer from time to time to reflect changes to the website, services, applicable laws, or operating practices.
The updated version will be published on this page together with the revised "Last Updated" date.
Users are encouraged to review this page periodically.
22. Contact Us
If you have questions about this Disclaimer, a doctor listing, a suspected fraudulent payment request, or the operation of Hero Doctor, please contact us through the official contact information provided on the website.
Website: https://www.herodoctor.in/
Email: name.deku@gmail.com
Platform: Hero Doctor
Final Notice
Hero Doctor is a doctor-discovery and listing platform. It does not itself provide medical treatment and does not collect or process payments between doctors and patients.
Medical services and all related professional and financial arrangements are between the respective doctor and patient.
Users should independently verify a doctor's professional registration, qualifications, identity, services, availability, and payment details before engaging the doctor.
For emergencies, contact an appropriate emergency medical service immediately rather than relying on this website.
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